When using software programs or operating systems, it's not uncommon to encounter glitches that need to be documented for further reference or analysis. In such cases, having a screenshot of the issue can be incredibly valuable. But, many users are not sure how to take capturing images of an error. In this article, we'll walk you through the simple guidelines to capture screenshots and record evidence of errors.
Taking a Screenshot
Taking a screenshot is a easy process that varies depending on the operating system you are using. Here's a diagrammatic guide for Windows users:
For Windows:
- Press the Print Screen key shortcut (usually located adjacent to the Ctrl and Scroll Lock key keys) on your keyboard.
- Open the image editing software (pre-installed on Windows or obtain elsewhere) or any other image editing software.
- Press Ctrl + V to insert the screenshot into the application.
- Save the image with a file name that describes the problem.
- You can also use the screen capture software in Windows 10 and later versions to record particular areas of the screen or take a image of an active window.
For Mac:
- Press Control + Shift + 3 (for a full-screen capture) or Control + Shift + 4 (for select a particular area of the screen) on your keyboard.
- Release the keys to record the image.
- You'll see the screenshot saved on your workstation as a PNG file.
- Name the image with a descriptive file name, and save it in a designated.
Recording Evidence
Recording a video of the error provides more context than a image capture and can help support teams analyze the issue more accurately. Here's how to capture a video on Mac:
For Windows:
- Install and open OBS Studio (free tool).
- Select the area of the screen you want to record by clicking on the "+" button in the "Sources" panel.
- Choose the video settings (quality, resolution, and framerate).
- Click the red button "Start Recording" button to begin the recording.
- Once you've completed the capture, click the red "Stop Recording" button.
- Save the video file with a relevant name.
For Mac:
- Install and open video recording software (free video recording software).
- Go to File > Select New Screen Recording (or use Control + Shift + 5).
- Select the region of the screen you want to record or choose to capture the entire screen.
- Click the red button button to begin the capture.
- Once you've finished the capture, click the "Stop" button.
- Save the video file with a informative name.
Tips and Tricks
- Always make sure you have sufficient capacity to save your screenshots and video recordings.
- Keep your screenshots and recordings organized by establishing directories and naming them with relevant names and descriptions.
- Use distinct and descriptive descriptions, mega888 including the error type.
- If the issue repeats, consider recording a extended recorded sequence to capture all occurrences.